Terms of service

# RETURN & REFUND POLICY

At MD Gold House, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

## Returns

Customers may request a return within 14 days of receiving their order. Items must be unused, in original packaging, and in the same condition received.

## Non-Returnable Items

For hygiene and safety reasons, certain items such as opened perfumes, beauty products, and personal accessories cannot be returned.

## Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.

## Exchanges

We only replace items if they are defective or damaged upon arrival.

## Shipping Costs

Shipping fees are non-refundable unless the item received was damaged or incorrect.

## Contact Us

For any questions regarding returns or refunds, please contact us at:

Email: [support@mdgoldhouse.com](mdgoldhouse@gmail.com

Thank you for shopping with MD Gold House.

Luxury In Every Detail.